How to get started with “Contact Support” app of Windows 10 to take Help from Microsoft

Microsoft has recently added a new feature or rather an app in Windows 10, which is recognized as “Contact Support.” Divided into different segments, the app is equipped with several innovative features that give access to the users to immediately connect with the support team and Windows 10 customer service.

The segments are: -

1. My device – It deals with the issues of Windows OS
2. Your device – It troubleshoots problems related to the software
3. Microsoft Online Services – Deals with the services from Microsoft from Skype to Office
4. Microsoft account and billing section – Controls your Microsoft account and billing.

What is new in the “Contact Support” App?

Windows 10 upgrade - This immediately launches the website page that is devoted to the Windows 10 upgrade. Here you have entry to a library that handles questions about the update procedure and what is new in Windows 10. At the same time, it incorporates direct access to the support group through the "Ask Microsoft Answer Desk" option, found at the base of the page.

Accounts and Billing - Here you can deal with your general record with Microsoft or a particular record for one of its items like Xbox, Office or Skype.

Device, telephone, or Xbox - This is the entrance for backing on Microsoft hardware related products and items. The rundown begins with the conventional Windows gadgets (desktop, tab or laptop). Windows Phone and Xbox are next. Microsoft Band, the wellness tracker, is in the also in the list. It finishes up with the accessories of Microsoft, i.e. the mouse and the console.

Service and applications - Here you discover the entrance for backing on Microsoft programming, correspondences and cloud administrations. The lists automatically start with Windows. The second choice covers the web programs from Microsoft: Internet Explorer and Microsoft Edge. Microsoft Office is part in two. The main choice covers the ideal Windows form together with the cloud choice: Office 365.

The second one incorporates all Microsoft Office choices produced for non-Microsoft stages: Mac, iOS, and Android. The Microsoft One Drive distributed storage administration is next. Skype finishes up the principle list. For other Microsoft administrations and applications there is a "See more" alternative. In this second screen you will discover recorded in order: Access, Bing Rewards, Excel, Games for PC, Groove Music, Health Vault, Movies and TV, OneNote, Outlook, Outlook.com, PowerPoint, Project, Publisher, Security Essentials and Visio.

How to launch the Windows 10 Contact Support app 

Well, the app for “Contact Support” comes equipped with Windows 10, be it on PC or in your mobile.

The best way to launch this app is through the search box. Navigate your cursor to the task-bar and type the word “support

Once it is done, you can click or tap the Contact Support search result.

Also, you will be able to find the app by going to the Start Menu, followed by clicking on the option that says “All Apps,” and then you need to Contact Support.

The access is also simple, even if you want to do it through your Windows 10 cell phones.  You need to access the “All apps screen,” followed by sliding the main screen to the left and then use the search box for typing the word “support”. Then, tap the Contact Support search result.

How the “Contact Support” helps you to get support from the Microsoft? -

The "Contact Support" application from Windows 10 guides you through its menus and, when it has recognized the right options for support, it will finish your solicitation in one of the mentioned below methods:

Launch a website page - Probably the best example is the "Windows 10 update" alternative. When you pick such an alternative, the default web program is automatically released and the suitable site page immediately gets opened on your screen

Offer a phone support number that you can call - The following is the case when you pick support for "Mouse or keyboards ":

Engage specifically with the support group - For this situation you can open a visit window or have the support group call you. The call can be asked for instantly or planned for a later time:

The "Ask the community" alternative opens in a web program the proper gathering that is identified with your support need, in answers.Microsoft.com.

Alternate way to contact Microsoft Support Team -

Well, if you don’t want to use Contact Support App, you can still get in touch with the experts to troubleshoot any issues related to the Windows 10 OS. In order to connect with the professionals instantly, you can give a call to the Microsoft windows 10 support number. Just in case, you don’t have the number, you can avail it from the website of Contactforhelp, which is an online directory that gives reliable numbers for all the US and Canada-based customer services.

Source: http://bit.ly/2c2Mk4J